I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Excellent communication!
Excellent communication. Easy to navigate web site for ordering. Very quick delivery and excellent product.
Thanks
Bruce Tuck, Victoria | Much appreciated
Thank you so much for your quick work on the super large canvas. We love it! And the framing in the back is so well done. We will highly recommend you.
Much appreciated,
Suzi, | a quick note
Just wanted to drop you a quick note - the floater frames arrived and they are just perfect!
Thank you so much for re-doing them!
Think you all might have added some extra packaging around them in the box - that seemed to be extra great too as they were really well cushioned.
Thanks again, am really happy - they're the perfect finish to my art!
Benz, Alabama |
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