Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | The service was good but... The canvas was good but there was no note delivered with it as I had requested. The receiver did not know who it was from. Otherwise the service was good.
Nuala Hardiman, Sydney,Australia | could not be happier... I ordered 2 canvas prints to give to family for xmas. U received my order today, and I could not be happier. In fact I'm jealous that I am giving them both away, may have to order my own!
Melissa, Calgary | The piece looks great... Thank you so much. The piece looks great. You did such a professional job on the gallery wrap. Really great job. I\'m very pleased with your work.
Raya, |