my frustration
I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | I am very happy with the results.
Just want to let you know that the print arrived safely on June 14, 2011.
The print was beautiful and I thank you for the care you took with it.
Marcel, | A sign of a good business?
Thank you for working with me on getting the print to its proper coloring. It looks great. It is said that a sign of a good business is how they handle things when they go wrong. I'm glad we were able to work it out and I appreciate your efforts in working with me on this.
Thank you,
Vazel, | ABSOLUTELY fantastic!!
I received my ordered handmade oil painting a few weeks ago. It is ABSOLUTELY fantastic!! What a wonderful job from the low res photo I was only able to supply. THANK YOU so much for such a wonderful piece of work, it came out even better than I was hoping!
Sincere regards,
Rick, |
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