the frame looks good but... Received the frame - three points for your information.
This took 2.5 weeks to receive - in my opinion that is too long unless you indicate as such on the order
the mounting screw heads are much much too small - I have many tools - none fit your Robertson tiny heads - had to go to home depot and picked up 4x3/8 wood screws that finally worked
the mounting flanges didn't fit my frame - I had to bend them to fit - not easily done - required my vice and heavy needle nosed pliers - my print was from Walmart and so I suspect they cheaped out on the thickness of the wood in the print - but I should have been able to adapt the mounting flanges more easily
Other than that the frame looks good and works
Jejoo, | absolutely beautiful KeenArt Media was very helpful with my pre-print questions and helped me optimize my art as best as possible to achieve the best result. I ordered a canvas print which came out spectacularly. The colours were well replicated, the canvas material was rich and thick and the overall service was excellent. As a creative professional, I recommend KeenArt for large scale prints and their canvas option is absolutely beautiful.
Alex, Vancouver | I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Well that was fast! Well that was fast! The canvas just arrived! I LOVE it!! Thank you so much for helping me out with this. I'm so happy with it. I will definitely be referring KeenArts.
Juliana, |