THANKS Fed Ex just left the Canvas Gallery Wraps are out of the box jostling fwall space.There is a reason why I\'m a repeat customer that\'s because these people deliver what we demthey continue to exceed my expectations.Thank-You for the exceptional quality, craftsmanship delivery, at an affordable price to boot!!rnIt is very appreciated.
J.M.Reeves, Edmonton | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | absolute delight We in the world have a tenancy to complain so I thought I would take a minute and highlight my absolute delight with the service I receive from your company. The quality of framing material is excellent and the quality of the completed frames is exceptional. They are delivered on a tight schedule and the packing is the best I have ever had. Cost is fair and I do get quality in each frame. Well done and thank your staff on my behave for their excellent quality of their efforts.
Gerry, | hAPPY FYI, I received my frame from you and it was a perfect fit. Thank you for questioning my original order and not just blindly fulfilling it as seems to be the norm these days. I’m the artist, very new to the framing part !
Thanks again,
Sharon
Jabbaar, |