not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | Thank you for exceeding expectations! Delivery was ahead of schedule …on a rush already. Quality looks good, packaging had everything rigid in the needed spots. Look forward to placing more orders
Steve B., | Craftsmanship are first-rate! Just a quick follow-up note to convey how pleased we were with the canvas image you produced for us. My son loved his big tiger image!
The image quality is stellar and the framing finish and craftsmanship are first-rate!
The canvas was well packaged and was delivered in perfect condition.
I’ve operated a communication design business in my city for 30 years, so I’m constantly working with vendors in the print, display and fabrication industries. I can comfortably say the quality of your product is among the best I’ve seen in that time.
Keep up the good work, and I’ll be sure to keep KeenARTS in mind for future business and referral to others.
Kaaabas, | I could not imagine any better service... I could not imagine any better service than I have received. My request for quote was acted on, my order received and acknowledged and payment received all on a Sunday afternoon. Shipment was free and the materials arrived extremely well packed. Product was excellent quality and order completed as requested. I would highly recommend Vancouver On Canvas for framing materials. Thank you for excellent service.
Ken Norton, Cobble Hill, BC |