my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | Not Happy I have used Canada on Canvas as my primary site for almost all of my enlargements over a number of years. Always good quality quick service. I am however disappointed in my last experience. I had inquired after 3 weeks (on a Friday morning) if my order was on the way. It wasn\'t but was assured it would be ready and sent by Monday, it wasn\'t and finally shipped on Wednesday evening. I have now waited 6 days for the delivery and had to track down the package myself to find that it would still be some time, I am assuming because I live in a rural area. It has been 29 days since I sent in the order. I understand that Covid has affected many business and expected some hiccups but must admit I am very disappointed.
Nelson L., | well-packaged Shipment of cradled panels arrived quickly and well-packaged. Keen is the only provider of these panels that had the size (16x24) that I wanted. Can\'t wait to use them.
Allen B., | BEYOND pleased Hello,
I wanted to take the time to express my happiness with my recent purchase. Not only did I submit order last Wednesday, it arrived today (Monday). I had my dogs picture put on canvas and am BEYOND pleased with it. He is a handsome boy, the quality of the canvas picture is amazing!!!!!!!!! You will be getting my business for every picture I need done from now on! Thank you for the wonderful canvas picture of my beautiful dog Wojo!!! You should use a copy of it for ads to sell your work. I will be sure to recommend your company to friends and colleges.
ashley macsporran, macsporran33@hotmail.com |